Shipping policy

Shipping Policy (U.S. Orders)

At Nanokare USA Distributor, we are committed to delivering your orders quickly, safely, and reliably across the United States.

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays)
Orders placed on weekends or holidays will be processed the next business day

Once your order is processed, you will receive a confirmation email with tracking details.

We currently ship within the United States using trusted carriers such as USPS, UPS, and FedEx.

Estimated delivery times:

Shipping rates are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

While we strive to meet all delivery timelines, delays may occur due to:

We appreciate your patience and understanding in such cases.

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
If an order is returned to us due to incorrect details, additional shipping fees may apply for reshipment

Once a package is marked as delivered by the carrier:

We are not liable for lost or stolen packages
If you believe your package is lost, please contact the shipping carrier directly
You may also reach out to us, and we’ll do our best to assist you